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Terms and conditions

Terms, policies and conditions for cargo services

Find terms and conditions, cargo policies and safety information related to the transport and handling of cargo with Color Line Cargo.

Terms and conditions

Applicable terms and legal framework

Governing law

Carriage of goods performed by Color Line Cargo is subject to the Norwegian Maritime Code of 24 June 1994 no. 39, as amended.
In Norwegian: «Lov om sjøfarten (sjøloven»)

In the event of any conflict between Color Line Cargo’s Terms and Conditions and the Norwegian Maritime Code, the provisions of the Maritime Code shall take precedence.

Freight forwarding conditions

Any freight forwarding or related services performed by Color Line Cargo are subject to:

Membership and liability

Color Line Cargo is a member of the Danish Freight Forwarders Association and the Nordic Association of Freight Forwarders.

All services are subject to the General Conditions of the Nordic Association of Freight Forwarders (NSAB 2015).

Under these conditions, the freight forwarder’s liability is limited, including:

  • Loss or damage to goods: SDR 8.33 per kilo
  • Delay: limited to the amount of the freight
  • Other losses: up to SDR 100,000 per assignment
  • As intermediary: up to SDR 50,000 per assignment and SDR 500,000 per occurrence
  • Storage: up to SDR 500,000 per incident

Special attention is drawn to the network clause, the one-year limitation period for claims, and the lien on goods.

  • Safety on board

    Find information about safety procedures, requirements and regulations applicable on board our vessels.

    Safety on board

Useful links and documents

Here you will find useful documents and external resources related to cargo services, terms and conditions, and legal requirements.

Find procedures and information related to claims handling and compensation.

Official Norwegian version of the Norwegian Maritime Code.

General disclaimers

The following general conditions apply to all information and services provided by Color Line Cargo.

Color Line Cargo reserves the right to amend these Terms and Conditions at any time without prior notice.

Color Line Cargo is not responsible for any typographical errors or inaccuracies in the information published on colorline-cargo.com.

In the event of any conflict between Color Line Cargo’s Terms and Conditions and applicable legislation, the Norwegian Maritime Code shall take precedence.